Pick Up - Monday to Friday: 2pm to 5pm
- Saturday: 11am to 12:30pm
Drop Off - Monday to Friday: 09am to 10am
- Saturday:
9am to 10am
Winter Office Hours
Monday to Thursday: 8am to 5pm
Friday: 8am to 4pm
Transfers:
As a general rule, McRent do not offer depot transfers. However there are
selected transfers that are available on request as follows:
To
/ From Brandenburg Depot:
Train Station Brandenburg an der Havel:
EUR € 45 each way (1-4 people)
To
/ From Friedrichshafen Depot:
Friedrichshafen Airport:
EUR € 20 per way
Meckenbeuren Train Station:
EUR € 25 per way
To / From Limburg Depot:
Limburg train station: EUR € 39 per way
To / From Mannheim Depot:
Frankfurt Main Airport:
EUR € 135 each way (1-4 people) EUR € 149 each way (5-6 people)
From Munich Depot:
to Munich Airport:
EUR € 100 each way
No pick up transfer offered
To / From Regensburg Depot:
Munich International Airport:
EUR € 49 each way (1 person) EUR € 98 each way (2
people), € 221
per group (3-8 people) each way
To / From Rheinfelden Depot:
Friedrichshafen Airport:
EUR € 80 per way (1-4 people), € 120 per way (5-68 people)
Zurich Airport:
EUR € 210 per way (1-4 people), € 270 per way (5-6 people)
These transfers must be requested at lease 21 days prior to pick up.
Please contact us for transfer pricing information for other depots.
Late & Early Drop Offs:
If the vehicle is returned after the time that was agreed in writing,
we charge € 29 for every extra hour or part of an hour and pass on any claims for compensation
for damages that may be asserted by the next renter or another person due to
a late receipt of the vehicle. If the vehicle is returned before the
expiration of the agreed rental period - there is no refund for unused days
unless the vehicle can be rented to another party.
Festivals:
Please
note that it is not generally allowed to travel
to festivals with our rental vehicles.
Participation in festivals and other events is only permitted with the express
consent of the Rental Company.
Not included:
Fuel and operating costs are to be borne by the
renter. The vehicles are handed over with full fuel tanks and they are
to be returned full.
Drivers
Age / Licence / Weight of Vehicle:
Minimum
age is 21 years, and
must have held a full
drivers licence for a
minimum of 1 year. No
maximum age. A higher
minimum age of 25 years
applies for vehicles
above 3.5 tons and held
a licence for a minimum
of 3 years. Please check
vehicle weight and your
licence.
Security deposit / Refundable bond:
The
security deposit of € 1,500
must be paid at the start of a rental.
€ 1,500 - Comprehensive coverage with a deductible
of € 1,500 per loss refunded if
the vehicle is returned in a proper condition and after the final settlement
of the rental contract by McRent HQ.
Please note: For rentals up to 30 days - the security deposit will be blocked not deducted from the credit card. For rentals of more then 30 days, the security deposit will continued to be deducted from the credit card.
Winter
Service - New Legal Requirements in Germany:
According to new legal requirements in Germany it is mandatory to use winter
tires for rentals starting / ending between 01 November and 25 March.
Winter Service: € 99 per rental
Parking at Depot:
Car
Parking is available
at most depots
free of charge.
Please enquire
with us for more
details.
Liability and Comprehensive Insurance Protection:
The renter bears the costs of any damage that occurs during the rental
period while using the vehicle in accordance with the contract up to € 1,200
per case of damage.
If the damage is caused by
intent or gross negligence, especially if the renter was
unable to drive due to the consumption of drugs or alcohol,
the liability limitation does not apply. The same applies
to any damage caused by not observing traffic sign 265 (maximum
vehicle height on a road). Despite the agreed limitation
of liability, the renter is moreover fully liable for any
damage caused by failure to observe the vehicle dimensions
(vehicle height and width), by improper loading and unloading
and by the load or by driving backwards without being directed.
The renter is liable for any
damages claimed by a third party against him/her or against
McRent that the renter has caused to a third party during
the use of the object of rental. The renter is liable for
all fees, levies, fines, and punishments that are imposed
on the lessor in connection with the use of the vehicle unless
they are caused by fault of the lessor.
Please note: additional insurance packages for rentals in Germany are available for German & Austrian citizens, please contact us for more details.
Authorised Drivers:
The vehicle may only be driven by the renter himself/herself and by the drivers
specified in the rental contract.
Substitute Vehicle:
In case the reserved vehicle cannot be made available at the rental station,
the lessor reserves the right to provide a vehicle that is comparable in
size and equipment or bigger. That will not cause any additional rental costs
for the renter. If a smaller vehicle is offered and accepted by the renter,
the price difference of both vehicles is reimbursed. If the provision of
a bigger vehicle causes higher ancillary costs, such as ferry charges and
tolls or operating costs, such costs are to be borne by the renter.
Trips Abroad:
It is possible to make trips abroad within Europe. Any trips to East European
countries are subject to the lessor's prior approval. Trips to any war and
unstable zones are forbidden.
Please note: No Travel to Russia is allowed.
Travel Restrictions Map 884kb PDF
American
Express Cards:
American Express Cards are accepted at the following depots: Berlin, Dortmund,
Dusseldorf (Mulheim), Frankfurt, Hamburg, Isny, Leipzig, Mannheim,
Stuttgart.
Public
Holidays for Germany:
2024
Public Holidays |
|
2025
Public Holidays |
01
January |
New Year |
|
New Year |
29 March |
Good Friday |
18 April |
Good Friday |
31 March |
Easter Sunday |
20 April |
Easter Sunday |
01 April |
Easter Monday |
21 April |
Easter Monday |
01 May |
May Day |
01 May |
May Day |
09 May |
Ascension Day |
29 May |
Ascension Day |
20 May |
Whit Monday |
08 / 09 June |
Whit Sunday /
Monday |
03 October |
National Day |
03 October |
National Day |
25 / 26 December |
Christmas |
25 / 26 December |
Christmas |
Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.
Cancellation
Fees: