Pick Up - Monday to Friday: 2pm to 5pm
- Saturday: 11am to 12:30pm
Drop Off - Monday to Friday: 09am to 10am
- Saturday:
9am to 10am
Winter Office Hours
Monday to Thursday: 8am to 5pm
Friday: 8am to 4pm
General Information:
Dogs: Possible
at some depots mainly free of charge when available - please
contact us for more information.
Vehicle
Parking: Mainly free of charge when available -
please contact us for more information.
Festivals:
Please note that it is not generally allowed to travel to
festivals with our rental vehicles.
Participation in festivals
and other events is only permitted with the express consent
of the Rental Company.
Transfers:
As
a general rule, McRent do not offer depot transfers.
However there are selected transfers that are available
on request as follows:
To / From Steyr Depot:
Linz Airport:
EUR € 89 each way (1-3 people)
EUR € 109 each way (4-6 people)
To
/ From Vienna Depot:
Vienna Airport:
EUR € 75 each way (1-3 people)
EUR € 89 each way (4-6 people)
Late & Early Drop Offs:
If the vehicle is returned after the time
that was agreed in writing, we charge € 40 for every
extra hour or part of an hour and pass on any claims for
compensation for damages that may be asserted by the next
renter or another person due to a late receipt of the vehicle.
If the vehicle is returned before the expiration of the
agreed rental period - there is no refund for unused days
unless the vehicle can be rented to another party.
Not included:
Fuel and operating costs are to be borne by the
renter. The vehicles are handed over with full fuel tanks and they are
to be returned full.
Drivers
Age / Licence / Weight of Vehicle:
Minimum
age is 21 years, and
must have held a full
drivers licence for a
minimum of 1 year. No
maximum age. A higher
minimum age of 25 years
applies for vehicles
above 3.5 tons and held
a licence for a minimum
of 3 years. Please check
vehicle weight and your
licence.
Security deposit / Refundable bond:
The
security deposit of € 1,500
must be paid at the start of a rental.
€ 1,500 - Comprehensive coverage with a deductible
of € 1,500 per loss refunded if
the vehicle is returned in a proper condition and after the final settlement
of the rental contract by McRent HQ.
Please note: For rentals up to 30 days - the security deposit will be blocked not deducted from the credit card. For rentals of more then 30 days, the security deposit will continued to be deducted from the credit card.
Winter
Service - New Legal Requirements in Austria:
According to new legal requirements in Austria it is mandatory to
use winter tyres for rentals starting / ending between 01 November and 15
April. Winter Tires: € 189 per rental.
Parking at Depot:
Car
Parking is available
at most depots
free of charge.
Please enquire
with us for more
details.
Liability and Comprehensive Insurance Protection:
The renter bears the costs of any damage that occurs during the rental
period while using the vehicle in accordance with the contract up to € 1,500
per case of damage.
If the damage is caused by
intent or gross negligence, especially if the renter was
unable to drive due to the consumption of drugs or alcohol,
the liability limitation does not apply. The same applies
to any damage caused by not observing traffic sign 265 (maximum
vehicle height on a road). Despite the agreed limitation
of liability, the renter is moreover fully liable for any
damage caused by failure to observe the vehicle dimensions
(vehicle height and width), by improper loading and unloading
and by the load or by driving backwards without being directed.
The renter is liable for any
damages claimed by a third party against him/her or against
McRent that the renter has caused to a third party during
the use of the object of rental. The renter is liable for
all fees, levies, fines, and punishments that are imposed
on the lessor in connection with the use of the vehicle unless
they are caused by fault of the lessor.
Please note: additional insurance packages for rentals in Germany are available for German & Austrian citizens, please contact us for more details.
Authorised Drivers:
The vehicle may only be driven by the renter himself/herself and by the drivers
specified in the rental contract.
Substitute Vehicle:
In case the reserved vehicle cannot be made available at the rental station,
the lessor reserves the right to provide a vehicle that is comparable in
size and equipment or bigger. That will not cause any additional rental costs
for the renter. If a smaller vehicle is offered and accepted by the renter,
the price difference of both vehicles is reimbursed. If the provision of
a bigger vehicle causes higher ancillary costs, such as ferry charges and
tolls or operating costs, such costs are to be borne by the renter.
Trips Abroad:
It is possible to make trips abroad within Europe. Any trips to East European
countries are subject to the lessor's prior approval. Trips to any war and
unstable zones are forbidden.
Please note: No Travel to Russia is allowed.
Travel Restrictions Map 884kb PDF
Public
Holidays for Austria:
2024
Public Holidays |
|
2025
Public Holidays |
01
January |
New Year |
|
New Year |
06 January |
Epiphany |
06 January |
Epiphany |
01 April |
Easter Monday |
21 April |
Easter Monday |
01 May |
State Holiday |
01 May |
State Holiday |
09 May |
Ascension Day |
29 May |
Ascension Day |
20 May |
2nd Pentecost |
09 June |
Whit Monday |
30 May |
Corpus Christi |
19 June |
Corpus Christi |
15 August |
Assumption of
Mary |
15 August |
Assumption of
Mary |
26 October |
National Day |
26 October |
National Day |
01 November |
All Saints
Day |
01 November |
All Saints
Day |
08 December |
Maria Conception Day |
08 December |
Immaculate Conception |
25 / 26 December |
Christmas |
25 / 26 December |
Christmas |
Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.
Cancellation
Fees: